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SunPass Customer Service Center

Status: Existing

Description: Customer Service Centers (CSCs) for the SunPass electronic toll system, providing administrative back office and customer support functions for the electronic toll system.

Stakeholder: Floridas Turnpike Enterprise

Systems Interconnected
with the SunPass Customer Service Center


Architecture Flow Diagrams
which include SunPass Customer Service Center:

Architecture Flows
to/from the SunPass Customer Service Center:

SunPass Customer Service Center flows into icon Clay County Signal Control System SunPass Customer Service Center flows into icon FDHSMV Licensing and Registration System SunPass Customer Service Center flows into icon FDOT District 2 RTMC SunPass Customer Service Center flows into icon FDOT Express Lane Open Road Tolling Equipment SunPass Customer Service Center flows into icon FHP Regional Dispatch SunPass Customer Service Center flows into icon Financial Institution Systems SunPass Customer Service Center flows into icon Florida 511 SunPass Customer Service Center flows into icon Florida Statewide Tolling Customer Service Center SunPass Customer Service Center flows into icon FTE SunPass Toll Collection System SunPass Customer Service Center flows into icon Gainesville Smart Traffic TMC SunPass Customer Service Center flows into icon jax511.com SunPass Customer Service Center flows into icon Other FDOT District TMCs City of Jacksonville Public Works Right-of-Way and Stormwater Maintenance Systemflows into iconSunPass Customer Service Center City of Jacksonville Traffic Management Centerflows into iconSunPass Customer Service Center Clay County Signal Control Systemflows into iconSunPass Customer Service Center County and City Public Information Systemflows into iconSunPass Customer Service Center County and City Roadway Maintenance and Construction Systemsflows into iconSunPass Customer Service Center FDHSMV Licensing and Registration Systemflows into iconSunPass Customer Service Center FDOT District 2 Construction Systemflows into iconSunPass Customer Service Center FDOT District 2 Maintenance Systemflows into iconSunPass Customer Service Center FDOT District 2 Public Information Office Systemsflows into iconSunPass Customer Service Center FDOT District 2 RTMCflows into iconSunPass Customer Service Center FDOT Express Lane Open Road Tolling Equipmentflows into iconSunPass Customer Service Center Financial Institution Systemsflows into iconSunPass Customer Service Center Florida 511flows into iconSunPass Customer Service Center Florida Statewide Tolling Customer Service Centerflows into iconSunPass Customer Service Center FTE SunPass Toll Collection Systemflows into iconSunPass Customer Service Center Gainesville Smart Traffic TMCflows into iconSunPass Customer Service Center jax511.comflows into iconSunPass Customer Service Center JTA Engineering Department Systemflows into iconSunPass Customer Service Center Other County and City Maintenanceflows into iconSunPass Customer Service Center Other FDOT District Maintenance and Constructionflows into iconSunPass Customer Service Center Other FDOT District TMCsflows into iconSunPass Customer Service Center Private Maintenance and Construction Dispatchflows into iconSunPass Customer Service Center Private/Public Utility Dispatch/Systemsflows into iconSunPass Customer Service Center

National ITS Architecture Subsystems
mapped to the SunPass Customer Service Center:

National ITS Architecture Services
associated with SunPass Customer Service Center:


Last Updated 8/26/2025