Florida Department of Transportation
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SunPass Customer Service Center

Status: Existing

Description: Customer Service Centers (CSCs) for the SunPass electronic toll system, providing administrative back office and customer support functions for the electronic toll system.

Stakeholder: Florida Turnpike Enterprise

Systems Interconnected
with the SunPass Customer Service Center


Architecture Flow Diagrams
which include SunPass Customer Service Center:

Architecture Flows
to/from the SunPass Customer Service Center:

SunPass Customer Service Center flows into icon City of Pensacola Traffic Signal Operations Center (TSOC) SunPass Customer Service Center flows into icon City of Tallahassee STMC SunPass Customer Service Center flows into icon County and Local Toll Customer Service Centers SunPass Customer Service Center flows into icon County Sheriff Dispatch SunPass Customer Service Center flows into icon Escambia County Bridge Toll Systems SunPass Customer Service Center flows into icon Escambia County Traffic Signal Operations Center (TSOC) SunPass Customer Service Center flows into icon Escambia-Santa Rosa Regional ATMS SunPass Customer Service Center flows into icon FDOT District 3 Chipley RTMC SunPass Customer Service Center flows into icon Financial Institution Systems SunPass Customer Service Center flows into icon Florida DMV Licensing and Registration System SunPass Customer Service Center flows into icon FTE Sunpass Toll Collection System City of Tallahassee STMCflows into iconSunPass Customer Service Center County and Local Toll Customer Service Centersflows into iconSunPass Customer Service Center Escambia County Bridge Toll Systemsflows into iconSunPass Customer Service Center Escambia-Santa Rosa Regional ATMSflows into iconSunPass Customer Service Center FDOT District 3 Chipley RTMCflows into iconSunPass Customer Service Center Financial Institution Systemsflows into iconSunPass Customer Service Center Florida DMV Licensing and Registration Systemflows into iconSunPass Customer Service Center FTE Sunpass Toll Collection Systemflows into iconSunPass Customer Service Center

National ITS Architecture Subsystems
mapped to the SunPass Customer Service Center:

National ITS Architecture Services
associated with SunPass Customer Service Center:


Last Updated 12/16/2020