SRTA Customer Service Center

Status: Existing

Description: The Georgia State Road and Tollway Authority (SRTA) Customer Service Center processes toll tags in the State of Georgia.

Stakeholder: SRTA

Architecture Flow Diagrams
which include SRTA Customer Service Center:

• SRTA Customer Service Center Florida Statewide ETC Reciprocity Network
• SRTA Customer Service Center SRTA Toll Plazas

Architecture Flows
to/from the SRTA Customer Service Center:

SRTA Customer Service Center Florida Statewide ETC Reciprocity Network

• toll coordination

SRTA Customer Service Center SRTA Toll Plazas

• payment instructions

Florida Statewide ETC Reciprocity NetworkSRTA Customer Service Center

• toll coordination

SRTA Toll PlazasSRTA Customer Service Center

• payment transactions

National ITS Architecture Subsystems
mapped to the SRTA Customer Service Center:

• Payment Administration Center Subsystem

National ITS Architecture Services
associated with SRTA Customer Service Center:

• TM10 - Electronic Toll Collection (SRTA) -- (Graphic)