Incident Management

Service Packages

• PS02: Emergency Response
• TM08: Traffic Incident Management System

Stakeholders

• FTE

Roles and Responsibilities

• Coordinate incident response with the FDOT, and county and local public works departments, including for scheduled events.
• Coordinate incident responses for incidents on or adjacent to toll roads with public safety in surrounding counties.
• Coordinate maintenance resource responses to toll road incidents with the Florida Highway Patrol (FHP), and county and local public safety agencies.
• Dispatch tow wrecker vehicles to incidents on toll roads.
• Operate and dispatch Road Rangers Safety Patrol vehicles.
• Perform network surveillance for incident detection and verification.
• Provide incident information to the Florida Department of Transportation (FDOT), and other traffic management and public safety agencies.
• Provide incident information to travelers using traffic information devices, such as DMS and HAR equipment, on freeways.



• FHP

Roles and Responsibilities

• Coordinate emergency operations with county and local public safety agencies.
• Coordinate incident response with county and municipal public safety agencies.
• Dispatch FHP vehicles to emergencies on FTE roadways.
• Provide incident information to traffic management and public safety agencies.
• Receive emergency calls from cell phones for incidents on FTE-operated toll roads.



• Local Venue Promoters

Roles and Responsibilities

• Provide event information to traffic, maintenance, and public safety agencies.