FDOT District 5 Regional ITS Architecture (Final)

Element: SunPass Customer Service Center

Description: Customer Service Centers (CSCs) for the SunPass electronic toll system, providing administrative back office and customer support functions for the electronic toll system.
Status: Existing
Stakeholder: Floridas Turnpike Enterprise
Functional Areas:
(Linked to Functional Requirements)
View All Functional Requirements
Toll Administration
Toll Data Collection

E-Pass Headquarters
FDOT District 5 RTMC
Service Packages: ATMS09 - Transportation Decision Support and Demand Management - Dynamic Express Lane Tolling
ATMS10 - Electronic Toll Collection - E-Pass/ FDOT Turnpike Enterprise - Reciprocity Network
Mapping: Payment Administration