FDOT District 5 Regional ITS Architecture (Final)

Element: Florida Statewide Tolling Customer Service Center


Description: This future element represents a centralized, state-managed customer service center for tolling. Tolling information would be sent from individual toll plazas to this customer service center.
Status: Planned
Stakeholder: State of Florida
Functional Areas:
(Linked to Functional Requirements)
View All Functional Requirements
Toll Administration
Interfaces:
(Flows)

CFX Public Website
CFX Toll Plazas
Express Lane Open Road Tolling Equipment
FHP Troop D Dispatch
Financial Institutions
Florida 511
Florida DMV Licensing and Registration System
FTE Sunpass Toll Collection System
Service Packages: ATMS10 - Electronic Toll Collection - Florida Statewide Tolling
Mapping: Payment Administration