FDOT District 5 Regional ITS Architecture (Final)

Functional Requirements: Toll Administration

Description: This equipment package provides administration and management of an electronic toll collection system. It provides the back office functions that support enrollment, pricing, payment reconciliation with financial institutions, and violation notification to enforcement agencies. It also supports dynamic pricing to support demand management. Secure communications with the financial infrastructure and distributed toll plazas support electronic payments and other ancillary requirements such as lost/stolen tag identification and management.
Functional Requirements:
  1. The center shall manage toll transactions, including maintaining a log of all transactions and toll pricing structure information.
  2. The center shall dynamically price tolls based on current traffic condition information.
  3. For electronic toll payments requiring financial payment, the center shall process the financial information from toll plazas and manage an interface to a Financial Institution.
  4. The center shall manage a local billing database for toll customers.
  5. The center shall manage the details of toll payment violations based on vehicle information from the toll plaza, registration information from the Department of Motor Vehicles, invalid payment information from a Financial Institution, and previous violation information stored locally, and report such violations to appropriate law enforcement agencies.
  6. The center shall calculate traffic flow based on timestamped toll transactions for vehicle travel between successive toll plazas and send to other agencies.
  7. The center shall respond to changes in toll prices from the Toll Administrator.
  8. The center shall exchange data with other toll agencies to coordinate toll transactions and pricing.
  9. The center shall support requests for advanced toll payment and provide this information to its toll plazas.
  10. The center shall support wide-area alerts from emergency centers by passing on the information to its toll plazas and the Toll Administrator.
  11. The center shall support toll transactions by commercial fleet operators.
Included In: E-Pass Headquarters
E-Pass Service Center
Florida Statewide Tolling Customer Service Center
FTE Regional Toll Office
Osceola County Customer Service Center
SunPass Customer Service Center