911 Emergency Call Centers

Status: Existing

Description: Represents the various county and local call taker systems that handle 911 calls. This includes the FHP, county sheriffs, and many local police call taker systems. It also includes E911 systems.

Stakeholder: Regional Public Safety Agencies

Architecture Flow Diagrams
which include 911 Emergency Call Centers:

• 911 Emergency Call Centers Bay County Transportation Management Center
• 911 Emergency Call Centers County EOCs
• 911 Emergency Call Centers County Fire EMS/Rescue Dispatch
• 911 Emergency Call Centers County Sheriff Dispatch
• 911 Emergency Call Centers FDOT District 3 Emergency Operations Center
• 911 Emergency Call Centers FHP Regional Dispatch
• 911 Emergency Call Centers Local Fire/EMS Dispatch
• 911 Emergency Call Centers Local Police Dispatch
• 911 Emergency Call Centers Regional Incident and Mutual Aid Network

Architecture Flows
to/from the 911 Emergency Call Centers:

911 Emergency Call Centers County EOCs

• emergency plan coordination


• evacuation coordination

911 Emergency Call Centers County Fire EMS/Rescue Dispatch

• incident report


• incident response coordination

911 Emergency Call Centers County Sheriff Dispatch

• incident report


• incident response coordination

911 Emergency Call Centers FDOT District 3 Emergency Operations Center

• incident report


• threat information coordination

911 Emergency Call Centers FHP Regional Dispatch

• incident report


• incident response coordination

911 Emergency Call Centers Local Fire/EMS Dispatch

• incident report


• incident response coordination

911 Emergency Call Centers Local Police Dispatch

• incident response coordination

911 Emergency Call Centers Regional Incident and Mutual Aid Network

• incident report


• incident response coordination

Bay County Transportation Management Center911 Emergency Call Centers

• road network conditions


• road weather information


• traffic images

County EOCs911 Emergency Call Centers

• emergency plan coordination


• evacuation coordination

County Fire EMS/Rescue Dispatch911 Emergency Call Centers

• incident report


• incident response coordination

County Sheriff Dispatch911 Emergency Call Centers

• incident report


• incident response coordination

FDOT District 3 Emergency Operations Center911 Emergency Call Centers

• incident report


• threat information coordination

FHP Regional Dispatch911 Emergency Call Centers

• incident report


• incident response coordination

Local Fire/EMS Dispatch911 Emergency Call Centers

• incident report


• incident response coordination

Local Police Dispatch911 Emergency Call Centers

• incident report

Regional Incident and Mutual Aid Network911 Emergency Call Centers

• incident report


• incident response coordination

National ITS Architecture Subsystems
mapped to the 911 Emergency Call Centers:

• Emergency Management Center Subsystem
• Other Emergency Management Centers Terminator

National ITS Architecture Services
associated with 911 Emergency Call Centers:

• PS01 - Emergency Call-Taking and Dispatch (Florida Highway Patrol) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (Florida Highway Patrol) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (Local Dispatch) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (Local Dispatch) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (County Public Safety) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (County Public Safety) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (Regional Incident and Mutual Aid Network (EM to Other EM)) -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch (Regional Incident and Mutual Aid Network (EM to Other EM)) -- (Graphic)
• PS09 - Transportation Infrastructure Protection (FDOT District 3 (2 of 2)) -- (Graphic)
• PS09 - Transportation Infrastructure Protection (FDOT District 3 (2 of 2)) -- (Graphic)
• PS13 - Evacuation and Reentry Management (County Emergency Operations Center (1 of 3)) -- (Graphic)
• PS13 - Evacuation and Reentry Management (County Emergency Operations Center (1 of 3)) -- (Graphic)
• TM06 - Traffic Information Dissemination (Bay County (2 of 2)) -- (Graphic)