Palm Tran Customer Information Services

Status: Existing

Description: Palm Tran traveler information systems. Includes interactive voice response telephone systems and interactive websites.

Stakeholder: Palm Tran

Architecture Flow Diagrams
which include Palm Tran Customer Information Services:

• Palm Tran Customer Information Services Florida 511
• Palm Tran Customer Information Services Palm Tran Transit Systems
• Palm Tran Customer Information Services Private Sector Traveler Information Services

Architecture Flows
to/from the Palm Tran Customer Information Services:

Palm Tran Customer Information Services Florida 511

• transit service information

Palm Tran Customer Information Services Palm Tran Transit Systems

• demand responsive transit request


• trip confirmation

Palm Tran Customer Information Services Private Sector Traveler Information Services

• transit service information

Palm Tran Transit SystemsPalm Tran Customer Information Services

• demand responsive transit plan


• transit and fare schedules


• transit incident information


• transit schedule adherence information

National ITS Architecture Subsystems
mapped to the Palm Tran Customer Information Services:

• Transportation Information Center Subsystem

National ITS Architecture Services
associated with Palm Tran Customer Information Services:

• PT01 - Transit Vehicle Tracking (Palm Beach PalmTran) -- (Graphic)
• PT02 - Transit Fixed-Route Operations (Palm Beach County Transit) -- (Graphic)
• PT03 - Dynamic Transit Operations (Palm Tran) -- (Graphic)
• PT05 - Transit Security (Palm Tran) -- (Graphic)
• PT08 - Transit Traveler Information (Palm Tran) -- (Graphic)
• TI01 - Broadcast Traveler Information (Local Agency Traveler Information Systems - Transit) -- (Graphic)
• PT02 - Transit Fixed-Route Operations (Miami-Dade County Regional Integration) -- (Graphic)