SFRTA Secondary Dispatch Relocation Roles and Responsibilities

This area includes all the roles and responsibilities that have been identified for the SFRTA Secondary Dispatch Relocation project.

Service Packages

• PT02: Transit Fixed-Route Operations (Tri-Rail Commuter Rail)

Stakeholders

• South Florida Regional Transportation Authority

Roles and Responsibilities

• Coordinate emergency plans with county EOCs, and provide emergency transit services for evacuations, fires, and disasters, including re-entry services.
• Coordinate transit fare payment with other regional agencies.
• Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit stations.
• Coordinate transit security incidents with local police and the county sheriff.
• Count passengers boarding SFRTA vehicles.
• Provide automated transit maintenance scheduling through automated vehicle condition reports on all SFRTA commuter trains.
• Provide commuter rail service for southeast Florida.
• Provide operator instructions and receive schedule performance information from SFRTA commuter trains while in service.
• Provide transit passenger electronic fare payment capabilities on all SFRTA commuter trains and include smart card fare coordination with other regional transit agencies.
• Provide transit schedule and fare information via the SFRTA website and private sector traveler information systems.
• Provide transit security on all SFRTA commuter trains through silent alarms and on-board video surveillance.
• Track and evaluate schedule performance on all SFRTA commuter trains.