Transit Agency IVR System

Status: Planned

Description: Represents transit interactive voice recognition systems that are planned for performing transit functions such as booking paratransit rides.

Stakeholder: Local Transit Operators

Architecture Flow Diagrams
which include Transit Agency IVR System:

• Transit Agency IVR System HART Transit Operations
• Transit Agency IVR System PCPT Dispatch Center
• Transit Agency IVR System PSTA DART Operations

Architecture Flows
to/from the Transit Agency IVR System:

Transit Agency IVR System HART Transit Operations

• demand responsive transit request


• trip confirmation

Transit Agency IVR System PCPT Dispatch Center

• demand responsive transit request


• trip confirmation

Transit Agency IVR System PSTA DART Operations

• demand responsive transit request


• trip confirmation

HART Transit OperationsTransit Agency IVR System

• demand responsive transit plan


• transit and fare schedules


• transit schedule adherence information

PCPT Dispatch CenterTransit Agency IVR System

• demand responsive transit plan


• transit and fare schedules


• transit schedule adherence information

PSTA DART OperationsTransit Agency IVR System

• demand responsive transit plan


• transit and fare schedules


• transit schedule adherence information

National ITS Architecture Subsystems
mapped to the Transit Agency IVR System:

• Transportation Information Center Subsystem

National ITS Architecture Services
associated with Transit Agency IVR System:

• PT03 - Dynamic Transit Operations (PCPT) -- (Graphic)
• PT03 - Dynamic Transit Operations (PSTA Dial-A-Ride Transit (DART)) -- (Graphic)
• PT03 - Dynamic Transit Operations (HART Transit) -- (Graphic)